Two-Day Crisis Management Masterclass – Dubai

Date: 5-6 February 2026, 9:00 AM- 5:00 PM (GST)
Location: International SOS Dubai Office, 7WB, Dubai Airport Freezone, United Arab Emirates
Language: English

In today’s unpredictable world, the ability to manage crises effectively can define the success or failure of your organization. This CPD-certified Crisis Management Masterclass equips business leaders and crisis professionals with the critical skills to lead with confidence in times of uncertainty.

The program combines real-world case studies, interactive exercises, and a high-impact crisis simulation, ensuring you gain practical experience and actionable insights.

Guided by an experienced trainer, you’ll practice proven techniques drawn from major risk scenarios and industry best practices - helping you build a proactive, resilient crisis management framework for your organization.

Objectives

• Learn how to deploy effective crisis management
  
• Define the roles and responsibilities of your team
• Develop an effective approach to assessing the situation and making decisions under constraints of time, difficult environments and technical issues
• Gain an in-depth understanding of the methodology and holistic approach in accordance with the guidelines of ISO 22361: 2022, a globally recognized standard

Agenda

Day 1 - 5 February | Foundations of Crisis Management

Module 1: Fundamentals

• Terms & Definitions
  
• Anatomy of a Crisis
  
• The Crisis and Us
  
• Conscious Crisis Management

Module 2: Methodology

• Introduction to ISO 22361:2022
  
• Crisis Management Program
  
• Response Models

Module 3: Case Studies

• Real-world Examples

Day 2 - 6 February | Principles & Paradoxes of Crisis Management

Module 4: Crisis Response

Module 5: Crisis Simulation

Who Should Attend?

The program is designed for professionals in the fields of crisis management, risk management, HSE, HR, security, and business continuity.

Event Speakers: